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T-Mobile Customers Report Problems Texting, Making Calls
Customers of T-Mobile reported Thursday that they were having trouble making calls and sending text messages. Reports of issues were posted both on Twitter and to T-Mobile’s online support forums. “We are aware of an issue impacting some customers right now and are working on it,” CEO John Legere said in a tweet.
T-Mobile’s help account on Twitter responded to multiple tweets saying it was aware of issues and that engineers were working to restore service “in multiple markets.” It suggested customers try to stick to 2G service in the meantime. They said that there was no estimated time for service restoration.